FAQs

Do I own my translations?

Yes.

You, the customer, retain full ownership and rights to any translated output produced through the Services. We make no claim to your output.

For more, see our Terms of Use (opens in a new tab).

What are tokens?

We charge for our services based on the length, in tokens, of what you input. We never charge based on the length of what we output.

When text is sent to General Translation (opens in a new tab) APIs, it is broken down into chunks called tokens. Think of tokens as small pieces of your input text, like words or parts of words, that an AI model uses to understand and translate your content.

A helpful rule of thumb is that one token generally corresponds to ~4 characters of text for common English text. This translates to roughly ¾ of a word (so 100 tokens ~= 75 words).

For example, the string Hello, world! has 13 characters, and 4 tokens: Hello, ,, world, and !.

General Translation's cloud services charge by the token. We currently tokenize with OpenAI's tiktoken, which is the same tokenizer used by GPT-4 (opens in a new tab). You can explore this tokenizer here (opens in a new tab).

Tokens help us measure the amount of text we translate for you, ensuring that you only pay for what you use.

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